Macy's credit card system appeared to struggle to process transactions nationwide on Black Friday, causing delays at brick-and-mortar stores and outages online. @Macys did you think black Friday was an ideal time to perform system maintenance? @Macys credit card system down nationwide. Another customer said she left $300 worth of items on the counter due to credit card machines being down. Macy's website also crashed on Black Friday last year.
Source: CNN November 24, 2017 19:41 UTC