Business News of Thursday, 2 May 2019Source: Graphic.com.ghMTN blames interrupted services on fibre cutsMTN logoThe leading mobile service provider in the country, MTN, has blamed the recent challenges faced by its customers on the constant cut in its fibre optic lines by road contractors. It said the call drops, coupled with the unavailability of service experienced by some customers in recent times especially in the Ashanti region was due the ongoing road works in the Atonsu-Abrankese road. He said the situation was not entirely in the hands of MTN as there were other stakeholders involved who needed to collaborate with the company to ensure that customers enjoy uninterrupted services. He said the company started the customer engagement last year and the feedback it got from its customers helped it to improve on its services and also on its customer base. He said the company kept reviewing its services in order to meet the changing needs of the customers.

Source: GhanaWeb May 02, 2019 12:22 UTC