The Covid-19 pandemic prompted even the MSMEs to rethink how they operate their businesses. To survive the economic crisis, one MSME is Hungry Project Food Concepts Inc., which modified its approach to the challenges of the pandemic to manage its operations the 'smarter way.' She also noted that up to 80 percent of their sales were generated from online transactions and food delivery services. She stressed the importance of reliable internet connectivity, allowing them to receive orders from food delivery applications and customer service call centers. PLDT Enterprise recently formed an exclusive Customer Advisory Board (CAB) that includes Hungry Project Food Concepts.

Source: Manila Times July 22, 2021 16:18 UTC