MOTC unveils hotline for public transport disastersEASY TO USE: People could report accidents without having to wonder which agency to call, and the ministry would relay the information to the appropriate agencyBy Shelley Shan / Staff reporterThe Ministry of Transportation and Communications (MOTC) yesterday launched a dedicated hotline (0800-365-917), which people could call to report public transport accidents. An operator receives a call on the Ministry of Transportation and Communication’s new hotline for reporting public transportation accidents in an undated photograph. The office also distributed cards containing the hotline number, allowing people to report major public transport accidents, Chen said. “People can call the hotline whenever they encounter major transportation accidents, regardless of whether the accident is a Class-A disaster,” the minister said. Personnel taking the calls must decide within 20 minutes how to relay the information to the agency in charge, Chang said, adding that cards containing the hotline number would be available at major transport hubs.

Source: Taipei Times March 26, 2026 17:15 UTC