Nokia chief customer experience officer Ricky Corker, who previously led the company’s North America operation, is set to depart the company later this month as part of the vendor’s latest operating model shift. In a statement, Nokia revealed Corker is due to step down on 28 June following a decision to make individual business units responsible for operations previously handled by the customer experience unit he led. Corker (pictured, below) joined Nokia in 1993 and held his current role since 2021. Latest restructureNokia’s Customer Experience unit was formed in 2021 as part of a sweeping restructure instigated by then recently-installed CEO Pekka Lundmark, which split the business into four autonomous product line focused units. Nokia noted the structural shift would “empower its business groups with increased operational autonomy and move into a streamlined operating model”.

Source: The North Africa Journal June 13, 2024 23:03 UTC