'Long-faced' Suvarnabhumi staff ordered to lighten upSuvarnabhumi airport has responded to an online influencer's complaint, ordering staff who x-ray passengers carry-on luggage to be more caring and polite. (Photo: Transport Ministry)Staff handling baggage scanning at Suvarnabhumi airport in Samut Prakan province have been told to lighten up after an online influencer complained about their "long faces". The promise was made after an influencer named Backpaeger posted on his Facebook page on Monday, asking why security staff at Suvarnabhumi who x-ray carry-on bags always had long faces. They should be better trained in how to talk to passengers and learn to control their temper, Backpaeger said. Airports of Thailand Plc, which operates Suvarnabhumi and other main airports in Thailand, employs a private firm to pass outbound passengers' hand luggage through X-ray machines before they enter the immigration area.

Source: Bangkok Post February 25, 2026 04:33 UTC