Libyan Islamic Bank (LIB) has partnered with Backbase, a Dutch financial technology company that provides engagement banking for financial institutions, “to streamline its customer service operations and enhance its customers’ digital banking experience,” according to a statement by the Dutch company. The initiative to revamp LIB’s existing mobile app for retail customers and introduce new digital apps for business users. “This move is expected to significantly reduce friction in customer onboarding and servicing processes, thereby promoting a smoother, more intuitive banking experience. Backbase stands out as a market leader with top-notch innovative digital platform capabilities, making it a preferred choice for this partnership,” said Backbase. This partnership signifies our commitment to providing our customers with more streamlined and efficient banking solutions.

Source: Libya Today December 25, 2023 13:43 UTC