However, in 2018, it sent her an email telling her that she had been listed with the Credit Reference Bureau as a defaulter. Ng'ang'a had also sued Trans Union Kenya and Metropol Credit Reference Bureau Ltd. “This was weird and wrong since the petitioner had lodged her complaint as required under Regulation 35(5) of the Credit Reference Bureau Regulation 2013,” he said. She explained that despite asking Metropol to furnish her with information which Helb had passed to it, the company declined. “I wrote emails to the Credit Reference Bureau and made several telephone calls but it refused to act on my pleas,” she said.

Source: Standard Digital November 02, 2020 21:01 UTC