Lastminute.com is also accused of telling some package holiday customers to go directly to their airline to get the cost of their flight back, in breach of package holiday rules. Get in touch: emma.munbodh@mirror.co.uk(Image: Publicity Picture)To avoid court action, Lastminute.com must also ensure that customers who book their package holidays from now on will receive a full refund within 14 days, the watchdog said. If Lastminute.com does not comply with the law and pay people their outstanding refunds quickly, we will take the company to court." The CMA has previously written to more than 100 package holiday firms to remind them of their obligations to comply with consumer protection law. Consumer rights laws state that if a package holiday is cancelled by a company, it has to issue a full refund within 14 days.

Source: Daily Mirror February 12, 2021 09:24 UTC