One of the gamblers lost £837,545 over 14 months while the other lost £432,765 in 11 months, both of them using stolen money. It is the responsibility of all operators [...] to ensure they are protecting their customers and step in when there is behaviour that might indicate problem gambling. Ladbrokes Coral will pay £1.3m to the victims of the two customers and £1m towards research into the causes of problem gambling, which leading gambling charity GambleAware says is underfunded. It has also volunteered to pay a further £200,000 towards problem gambling research, beyond the settlement with the commission. Penalties since Harrison took over Gambling Commission in 2015Gala Interactive (£2.3m) Failing to spot signs of problem gambling in two customers who lost £1.3m of stolen money.

Source: The Guardian November 06, 2017 11:44 UTC