The retail industry is undergoing another major shift -- to e-commerce. Photo: Associated PressOutdoor-goods seller L.L. Bean Inc. is putting limits on its well-known, and generous, return policy. The family-owned company had allowed customers to return products even years later if they weren’t satisfied with their purchases. Bean said it now will let customers return products for a refund only within one year, if they have a receipt or proof of purchase.

Source: Wall Street Journal February 09, 2018 16:41 UTC