In the five southern Indian states of Tamil Nadu, Karnataka, Andhra Pradesh, Telangana, and Kerala, this audit randomly chose 41 Toll Plazas. Excess Toll CollectionThe amended toll fee rules states that user fee should not be charged during the delayed time of construction. Furthermore, NHAI updated the user fee every year in the Madpam toll plaza, violating the rule on user fee revisions during construction and upgrade projects. Out of 41 Toll Plazas, toilets were not constructed in 5 Toll Plazas, 13 Toll Plazas have toilets only one one side, constructed toilets found to be non-operational in 3 Toll Plazas. Out of 41 Toll Plazas, 11 do not have such facilities, and is available only on one side in 1 Toll Plaza and in 6 Toll Plazas they were not operational after construction.

Source: The Hindu August 31, 2023 13:46 UTC