GoFundMe apparently does not have a customer service team - instead it has a 'Customer Happiness Team.' She suggested he reach out to the campaign organiser for a refund, contact his bank, or offered to contact Isata directly. Do you have a contact phone number?" "This is an extremely rare situation, and if a mistake, big or small, does occur, the donor will usually recognise it quickly and reach out to our Happiness team for assistance. "We are working with the donor and the beneficiary to correct this issue and get the donor his money back."

Source: Daily Mirror September 10, 2018 03:50 UTC