"The track was already broken but the railway authorities were not undertaking proper steps to repair it," the gateman said. When the railway official asked the gateman what happened at the Khatauli station, he replied, "Nobody wants to work. The railway authorities hardly works for 30 minutes. When the accident took place, the gateman revealed, the repair work on the track was not complete. "They cut the track and set a new one, but did not complete the work.
Source: India Today August 20, 2017 08:03 UTC