KUALA LUMPUR: Keretapi Tanah Melayu Bhd (KTMB) has apologised for a technical glitch in its online ticketing system which disrupted the first day of its advanced tickets sales on Monday. Its chief executive officer, Datuk Kamarulzaman Zainal, said the high volume of customers trying to purchase tickets had caused a disruption to its online ticket server. Kamarulzaman said that with the upgrade, waiting time for online ticket purchase will be reduced significantly, from 30 minutes to two minutes. Tickets are available for purchase at all KTMB counters in Peninsular Malaysia, online at www.ktmb.com.my and the Mobticket app. “Buying train tickets online should be easy for everybody,” he said.

Source: New Strait Times November 19, 2019 10:52 UTC