Kenya Revenue Authority has shifted to conducting its tax disputes online. Individuals and business owners can now access Alternative Dispute Resolution (ADR) sessions with KRA digitally. “We encourage parties with tax disputes, such as assessing Commissioners and taxpayers together with their agents to continue engaging virtually under the ADR framework,” KRA Deputy Commissioner for Tax Dispute Resolution Rispah Simiyu said. The ADR process takes the form of facilitated mediation moderated by a member of the KRA’s Corporate Tax Dispute Resolution Department. During the 2018/2019 financial year, there was a hike in ADR applications where 502 applications were received.

Source: The Star April 14, 2020 18:00 UTC