Several litigants have been forced to re-upload documents into the Judiciary’s e-filing after the system failed to process their payments. The Judiciary’s Information and Communication Technology directorate has since called on parties affected to re-upload the documents and have the system assess the same to obtain new invoices. Introducing the e-filing system on July 1, Chief Justice David Maraga said it had been designed and developed by the Judiciary’s ICT directorate to impact on speed, accuracy and efficiency of service delivery. “If it is not sabotage, then it is lack of preparedness by the Judiciary because technical problems keep recurring in using this system. A machine’s margin of error should be zero, but this one is 50 per cent,” he added.Havi said the Judiciary should work closely with LSK members to improve the e-filing system with an aim of making it user friendly.

Source: Standard Digital September 12, 2020 16:11 UTC