One disappointed customer who had paid to travel in October was told today his booking had been cancelled. Jetstar had sold tickets earlier this year in the hope Australia would have joined the quarantine-free travel arrangement by then. A Jetstar spokesman told The New Zealand Herald it had decided to suspend services to Rarotonga until that date for a number of operational reasons. Jetstar's services to Rarotonga originate in Australia (fifth freedom operation) so are currently not part of the NZ-Cook Island bubble. Jetstar has told customers: ''If you have a travel insurance policy which covers incidents like this and plan on making a claim, this letter could be a good one to include.

Source: Otago Daily Times August 02, 2021 05:26 UTC