“That experience factor is crucial,” he said. “And it all comes down to the ability to be approachable, to work in partnership with the broker and the client to help them understand that there are different routes and different speeds to reaching the end conclusion of an incident. You need to have all of those elements mixed together and you need access to the best services and the best vendors to respond to the event at hand and deliver the best possible conclusion.”

Source: The Times June 24, 2024 16:02 UTC