Irish businesses expect the new generation of AI technology to drive productivity and reshape the workplace, a new survey has found, but they are still some way from fully capitalising on the developments. The survey, by PwC, said AI agents - AI that can autonomously carry out tasks on a user’s behalf - could also help reduce costs, but further investment is needed if Irish companies want to keep up with their US peers. The survey looked at the trends in AI agents across Irish organisations, comparing the results to a similar US study. It found adoption and trust in the technology is lower in Ireland than in the US, offering what PwC described as a “pivotal opportunity” for Irish companies. Among the barriers to adoption are data issues and integrating AI agents with legacy systems“Organisations should broaden their mindset from seeing AI as an efficiency driver to a reinvention enabler,” Mr Lee said.

Source: The Irish Times November 12, 2025 10:32 UTC