’We will continue to support our customers affected by Storm Babet,’ says claims directorAgeas UK has revealed how it used technology to reduce waiting times amid a rise in claims due to Storm Babet. The storm struck parts of eastern Scotland last week (19 and 20 October 2023), with a red weather warning being issued due to heavy rain and strong winds. The insurer said technology had assisted its claims response, with it giving customers the option to report claims through a new online storm hub. It also used its rapid settlement tool to help claims be paid out quicker. “We’ve also given customers the option to report storm claims online.

Source: The Times October 26, 2023 06:20 UTC