Earlier this year, a redesign of Snap Inc.’s Snapchat was met with similar outrage, and the Santa Monica company has struggled since. The change separated chats and friends’ posts from the rest of the app — the content from media organizations that is paired with advertising sold by Snap. The platform has since seen a decline in the number of daily users, a key metric for social media companies.

Source: Los Angeles Times December 27, 2018 20:37 UTC