The way people interact with Inland Revenue is changing. Inland Revenue says many people have been unable to get through to its call centres which are being overloaded by "close to a record number of calls". Inland Revenue spokesman Baden Campbell apologised to people who had difficulty getting through to its call centres. But the volume of calls was such that Inland Revenue was still experiencing "significant overloading at times", he said. TOM PULLAR-STRECKER/STUFF Inland Revenue has apologised for "significant overloading" at its call centres.

Source: Stuff June 04, 2019 21:33 UTC