IndiGo has fully processed the refunds for flight cancellations in early December, the Directorate General of Civil Aviation (DGCA) said on Friday. The aviation regulator had told IndiGo that passengers hit by the imbroglio were entitled to compensation under Civil Aviation Requirement norms. They cancelled flights after the actual time of departure, yet, there is no mention (sic),” another user wrote on X. Asked about the complaints raised on social media, an IndiGo official told The Telegraph that the airline’s customer care executives were dealing with passenger grievances. Chaos onboardA Krabi-bound IndiGo flight from Mumbai was delayed for more than three hours, leading to altercations between the crew members and the passengers.

Source: The Telegraph January 17, 2026 05:49 UTC