Photo: RNZAn Ikea shopper who tried to buy a set of dining chairs was left fuming after the order was cancelled - except for the stickers on the bottom of the chairs, which still carried a $69 delivery fee. Per their app recommendation, I added stickers ($1.25) for the legs of the chairs to prevent these from scratching the floor. Earlier last month it said it would shut its customer support centre for a period to focus on resolving outstanding issues. Ikea said in a statement that it had made significant progress in resolving the majority of cases and delivering outstanding customer orders since it opened. "We remain fully committed to constantly improving our processes to consistently deliver the reliable experience customers expect from Ikea."

Source: Otago Daily Times January 02, 2026 05:17 UTC