Some of our department managers have authorized people in their departments to interview candidates. We had those designated people attend a two-day interview training session, and one thing we found is that most of them can't answer basic questions about the jobs they are recruiting for. He can't answer simple questions candidates ask him. I don't want to tell a department manager "Look, Brian can't interview candidates until he learns how your department works" but I have to do something. We always follow up with candidates who have interviewed here and right now candidates are telling us how frustrating it was to interview with someone who couldn't answer their questions.

Source: Forbes January 15, 2018 04:52 UTC