Today and under Rometty’s leadership, IBM headcount has dropped approximately 25%. By example, IBM has reduced its global HR workforce by 30% through the introduction of AI into the company. Maybe Watson felt those HR employees at IBM just didn’t have it in them to take on a new role. Its HR AI system accurately predicts 95% of the time if people might want to leave the company. It’s still not clear how the changes in HR AI helped those folks in HR itself who lost their jobs due to AI.

Source: Forbes April 06, 2019 19:41 UTC