I won't give up my bank passbook! One customer explains why the personal touch matters - News Summed Up

I won't give up my bank passbook! One customer explains why the personal touch matters


'I love my bank passbook and won't give it up,' says the freelance TV presenter and former entrepreneur. When customers went into a bank branch to make a transaction, the bank teller would input the latest balance on their account for their records. But new research from Newcastle Building Society suggests the cost-of-living crisis has given passbooks a new lease of life. Virgin Money's passbook account offered zero interest on the lowest cash balances. For Newcastle customer Kim, the amount of interest paid on her passbook account – while important – is not the only key factor.


Source: Daily Mail January 22, 2024 15:08 UTC



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