Hydro One has come out with simpler, easier to read electricity bills in a move that could soon be copied by other utilities like Toronto Hydro. Toronto Hydro said it is considering next steps, noting that Hydro One got special permission from the ministry for the revamped bills. “Currently, electricity bills in Ontario are heavily regulated and there’s been little opportunity to make changes,” Toronto Hydro spokesperson Mallory Cunnington said in an emailed statement. “This looks like a way for the utility, Hydro One, to ensure that high-risk customers pay their bills.” Smith, however, praised the simpler hydro bills, which Pugliese said would be easier to send by email — saving the utility money that could be passed back to consumers. About 200,000 of Hydro One’s 1.3 million customers across the province now get their bills electronically.

Source: thestar November 29, 2017 22:41 UTC