Powered by HundredX, the Annual Forbes Customer Experience All-Stars Recognizes the Top 300 Brands Excelling in Customer Experience According to Actual CustomersDALLAS, Feb. 21, 2024 /PRNewswire/ -- In partnership with Forbes, customer insights and strategy firm HundredX, Inc. today announced the Customer Experience All-Stars 2024 list. The 2024 Customer Experience All-Stars list is a part of Forbes' ongoing partnership with HundredX to highlight brands in accordance with real customer feedback. Other Forbes' lists powered by HundredX include Best Brands for Social Impact, Best Customer Service 2024, Customer Experience All-Stars 2023 and the Inaugural Halo 100. METHODOLOGYThe Customer Experience All-Stars rankings take a holistic view of experience, examining best overall outcomes for customers based on a mix of customer satisfaction and treatment of customers. While service-related dimensions vary by industry, consumers provide feedback across nearly 20 industry-specific business drivers most relevant to the overall customer experience.

Source: Forbes February 21, 2024 20:29 UTC