Double check: Always double check the sort code and account number when sending a payment. Stay up to date: If the person you are sending money to has switched, the payment will be automatically redirected. Every bank follows procedures that set out the help they must offer to customers when they have made a mistake when sending a payment. When you notify your bank that you have made an electronic payment to the wrong account, your bank will commence action on your behalf. The receiving customer is contactedIn cases where the circumstances of the claim are not clear cut, your bank will still contact the receiving bank on your behalf.

Source: Punch January 31, 2019 23:03 UTC