I've found the best way to handle difficult clients is to keep calm, cool and collected no matter what. And as much as you want business, having clients who are not a good fit is not worth it in the end. Communication is keyThe most helpful strategy with difficult clients is communicating in a timely manner. A business should focus on their clients and their work, not doing damage control with a challenging client. You'll be known by potential new clients and industry professionals alike for your excellent customer service.
Source: Huffington Post October 19, 2016 19:41 UTC