Our flight from Milan to Bristol was delayed by four hours, but we were given no information about how to claim compensation. I see there are lots of companies that will handle the claim for you, but are these legitimate? Frances Hanson, BristolPassengers whose flights are delayed by more than three hours are able to claim compensation for the inconvenience under European regulations. There have been numerous court cases brought by passengers and airlines over exactly how the law should be enforced. The good news is that airlines are getting better at fulfilling their obligations and making information clearer…

Source: The Times July 19, 2019 22:52 UTC