As a result, Zoom has become one of the world’s most valuable cloud companies (it came public in April). After all, when CEO Eric Yuan founded the Zoom in 2011, the market for web conferencing appeared to be mature and was dominated by large tech companies. “But if you looked to other countries, you could see there was much opportunity to make web conferencing better. So when he started Zoom, Eric would strive for absolute excellence. When I had some initial issues with Zoom, Eric gave me his phone number and he said he’d get it done over the weekend.”Tom (@ttaulli) is the author of the book, Artificial Intelligence Basics: A Non-Technical Introduction.

Source: Forbes October 19, 2019 16:41 UTC