Throughout my career, my name and brand have always been associated with customer service. Our company helps other companies create amazing customer service experiences for their customers, clients, guests, members, etc. If I were a customer and I had a customer service issue that could be resolved by just typing CustomerService.com … well, I would be a pretty happy camper. Comcast cable is a perfect example – they focus on selling B2C and lose customers when they aren’t providing good customer service. Does owning a domain name that brands it to customer service make sense?

Source: Forbes March 11, 2017 14:20 UTC