One of the best places to witness the the breakdown of social norms is an airport boarding line, where all sorts of misbehavior can be observed, even with an on-time flight (toss in delays and the pitchforks come out). Why does anyone want to sit in an airline seat longer than they have to?” Bastian told moderators Kara Swisher and Jason Del Rey from Recode. Delta has been looking at redesigning the boarding process itself, said Bastian, removing the podiums and presumably the lines as well. As technology evolves to change the airports of the future, more and more of the process will become automated. Whether this evolution will change the mind of the most determined boarding line jumper, however, is anyone’s guess.

Source: Forbes June 30, 2019 01:52 UTC