DeloitteAs the link between employee experience and customer experience becomes stronger, many companies are focused on keeping their employees happy so they in turn can keep customers happy. It was the result of a $300 million investment, the largest investment for employee development in the company’s history. Soltis-Berner talked of creating a “platinum-level experience” for employees, much like at a high-end hotel. Among her favorite parts of the DU experience, Nelson cited the free Starbucks – “everyone’s wired and excited all the time” – greeters at the airport baggage claim, comfortable bathrobes and outside seating with musical entertainment and fire pits. Having recently returned to DU for more advanced training after a career milestone, Nelson has an even greater appreciation for the experience.

Source: Forbes April 30, 2019 09:56 UTC