They're reinvesting in the exterior of stores, with drive-thru lanes gaining prominence. Here's how major chains redesigned their restaurants:BURGER KINGBurger King's new prototype has three drive-thru lanes. The other has a dining room and kitchen — with a conveyor belt for drive-thru orders — suspended over the lanes. In the second quarter, drive-thru sales made up 85% of total US sales, compared to about 67% of total sales in US restaurants last year. The design, unveiled in August , also includes adding curbside pick-up for contactless pickups and "bellhops" — masked employees stationed outside taking customers' orders on digital tablets.
Source: CNN December 19, 2020 16:30 UTC