Now smartphones are taking over the role of the in-room tablet. In 2015, Virgin Hotels, an offspring of Richard Branson's Virgin Group, rolled out a phone app called Lucy with which guests could order room service, control the television and adjust the room temperature. It operates in the first and only Virgin hotel, in Chicago. (The second Virgin Hotels location is scheduled to open in San Francisco this year.)

Source: Los Angeles Times April 28, 2018 13:07 UTC