This driver’s day begins with a delivery van dropping off the parcels at his home. Photograph: Christopher Thomond for the GuardianThis is the courier’s work diary…Friday 8 December Long day today as van late. Loads of damaged parcels today. Quieter day today. Photograph: Christopher Thomond for the GuardianHermes responseIn response to the driver’s diary, Hermes said it was committed to paying its couriers fairly.

Source: The Guardian December 18, 2017 17:19 UTC