“It’s kind of a swear jar for political action,” Ms. Waite said recently. To understand why, it helps to know what happens when someone answers the phone at a legislator’s office. Even if you don’t speak directly to the lawmaker, staff members often pass the message along in one form or another. While scripts found on the internet can be useful for people uncomfortable talking on the phone, she suggested making the phone calls as personal as possible. “Communicate in a way that someone can’t ignore,” Ms. Waite said.

Source: New York Times November 22, 2016 16:30 UTC