The Covid-19 pandemic has created a boom in online orders that has overwhelmed capacity limits for shippers like UPS, FedEx and the U.S. Gap is giving shoppers a chance to win a $500 gift card if they pick up an online order at a UPS store. For instance, Target doubled the number of employees packing online orders and added more than 8,000 drive-up spots for customers to pick up orders. Its same-day services—which include in-store pickup, curbside pickup and same-day delivery through Shipt—have grown more than 200% this year. Gap has also made it easier for customers to come grab online orders, and seen a 50% increase in in-store and curbside pick-up orders.

Source: Forbes December 12, 2020 15:56 UTC