Some Halifax hospital patients are waiting hours for meals under a new food system, but the health authority says it will take time for things to smoothen out. And also a lot of the orders are mixed up and the food is cold," Burrill-Kowalczyk said Sunday from hospital. "It just sort of snowballs from there to waiting and waiting," she said. The dietary staff have apologized "profusely" as they work through the new system, Burrill-Kowalczyk said, and the nurses have been kind and helpful, although there's really nothing they can do. Walters said the same room service model began at the IWK a few years ago, and has been rolling it out at facilities across the province.

Source: CBC News November 02, 2020 13:52 UTC