Reiterates commitment to Sri Lanka as the best value broadband services provider in the countryLaunching a refreshing new communications campaign, HUTCH asserted its market positioning as the “SMART” telco experience provider. With a Bigger and Better 4G network, HUTCH is now geared to serve its customers through continuous upgrades to its service offerings truly understanding what customers yearn for. HUTCH has reinforced its Customer Service via a host of different access points from dedicated hotlines, social media, WhatsApp, Viber, website and through the Hutch Self Care app delivering a holistic SMART experience. Post Etisalat acquisition in 2019, HUTCH mobile network grew rapidly and now serves both 078 and 072 subscribers. The expansion enabled HUTCH to provide a “Bigger and Better” service catering to the network needs of people from every corner of the island.
Source: The Nation February 08, 2021 13:02 UTC