HP Inc. apologized for how it handled a recent software update that stopped ink cartridges supplied by others from working with some HP printers and said it would offer new software that lets those cartridges work again. The Palo Alto, Calif., company, which has long tried to curb the use of rivals’ ink cartridges on its printers, said it should have better explained a new authentication feature in software installed in the printers. The feature stopped owners of certain HP printers from using third-party cartridges...

Source: Wall Street Journal September 28, 2016 19:31 UTC