Share Tweet Share EmailLeading UAE-based IT smart Facilities Management (FM) solutions company HITEK Services, which is part of the Farnek group of companies, has signed a two-year contract with major, tier one Sudanese total FM company, TAD. HITEK’s WhatsApp AI Chatbot provides connectivity to onsite project teams wherever they are, through an integrated mobile CAFM, streamlining service requests and once complete an automated closure notification. “We are receiving enquiries for HITEK services from FM professionals right across the MENA region, who want to digitalise asset management, as well as monitor and control their assets and the performance of FM service providers. It gives me digital and automatic reporting, which helps me improve my FM services. TAD has been awarded the internationally recognised ISO 41001: 2018 certification in International FM and is the first ISO 41001 FM company in Sudan.

Source: The North Africa Journal July 19, 2022 14:10 UTC