A furious guest was cheered as he started a walkout from an £85-a-head hotel for its 'catastrophic' Christmas Day lunch where guests were served 'cold and dry' food hours after arriving. 'We've eaten at the Lochgreen on previous occasions and stayed at the hotel, we had an amazing lunch last Christmas Day but we will never return.' 'Christmas lunch (2pm serving) was a complete and utter disaster! And another said: 'I have never experienced such incompetence and general mismanagement married with cavalier indifference all directed to patrons who had spent their hard cash to treat their families to a luxury Christmas meal. He told the Daily Record: 'On Christmas Day with regard to our Garden Suite Restaurant a decision was made to change the format of the service but unfortunately this did not work.

Source: Daily Mail December 27, 2019 09:06 UTC