Spark Sport is facing another round of complaints of poor performance after the All Blacks' 63-0 demolition of Canada last night. "Key performance measures tracked well and the vast majority of customers had a great viewing experience. Spark Sport confirmed yesterday that they are offering additional "customer care measures" in a bid to tackle ongoing streaming issues during the Rugby World Cup in Japan. Spark Sport has had a rocky start to the World Cup with complaints over the quality of the streaming continuing to flood in. Asked if those unhappy with Australia-Wales or Uruguay-Georgia could get refunds, a Spark Sport spokeswoman told the Herald: "In line with our standard refund policy, customers who feel they have had a poor experience with Spark Sport can contact us.

Source: Otago Daily Times October 02, 2019 21:56 UTC