A 63-year-old grandmother and her 6-year-old granddaughter were reportedly kicked out of a Georiga hotel in the middle of the night after giving it a poor review. "They can truly kick me out in the middle of the night, from a hotel for giving a review of three and five?" However, the officer informed Leger that the hotel was legally allowed to do so, according to WXIA. Hotels.com told WXIA that it "has a zero-tolerance policy regarding retaliation and we will remove any guests, hosts and/or properties from our website who exhibit or promote such behavior in-stay or offline." Two months after the incident took place, Hotels.com gave Leger a refund even after saying refunds were not allowed, according to WXIA.
Source: Fox News November 24, 2021 01:20 UTC