Govt relief causes 'havoc'The registration for the government's relief aid for people without smart phones or internet access was a resounding success -- if success means turning everyone involved into a loser. Who wins when the first day of the registration is described as "havoc"? The failure was perfectly captured in a video showing an old woman crying because she could not complete the registration process while being "scolded" by bank staff. The "havoc" caused by this offline registration process is not the first time such intense confusion has happened during one of the government's aid programmes. The failure of the Rao Chana offline registration has confirmed the fact that the government can no longer rely on its flawed and outdated processes.

Source: Bangkok Post February 16, 2021 23:37 UTC